Step One: Submit Your Medical Reports and Information

This page describes how to submit reports, which reports are needed to process a case, and which processing fee is applicable to you.


The first step to receive your expert opinion is to submit your medical reports to Navya’s expert system. You will also have the chance to communicate any treatment preferences, and submit additional questions for experts to answer. From the moment you register, one of Navya’s patient advocates will guide you through the process. If there is any part of this process at which you are lost or confused, your patient advocate is available to communicate by phone, email, and secure mobile chat.

How to Submit Reports

To submit your medical reports, please scan or take a clear picture of your reports using your mobile phone. Then, submit reports through your user profile by logging in here.

If you have any trouble uploading your reports, you may also:

  • Email to reports@navya.care from your registered email address.
  • Call your patient advocate, who can guide you through the process.

  • Which Reports and Information to Submit

    Generally, we ask patients to submit all medical records in their possession related to their case. Your treatment preferences (such as a desire to avoid surgery) or constraints (such as an inability to travel) also matter to us, and we will give you an opportunity to share those too. If you are unsure if a certain test report is necessary, or have questions about how experts take your preferences into account, your patient advocate can guide you. If, for example, you are trying to decide whether to wait for additional test results to proceed, the patient advocate can make a recommendation based on the test’s importance to your case. It is your choice when to have your case sent to the expert panel.

    The following are examples of reports that will help us process your case:

  • Clinical notes from your local treating physician or oncologist
  • Radiology reports such as CT scans, Ultrasound, X-Rays, PET-CT, Bone Scans, etc.
  • Biopsy or Pathology reports confirming a cancer diagnosis, including Receptor tests, Immunohistochemistry (IHC), Cytogenetics, Karyotyping, Gene mutation analysis, etc.
  • Lab reports: Complete Blood Count (CBC), Biochemistry (RFT), Liver Function Test (LFT), Echocardiogram, ECG etc.
  • Post treatment notes like your surgeons’ operation notes or your doctor’s notes after chemotherapy, radiation therapy, hormone therapy, etc.
  • Planned treatments if you have already consulted a doctor; notes on what your doctor has recommended for you right now, like your current surgery plan, chemotherapy protocol, type and site of radiation therapy, etc.

  • At this time, you will also have the opportunity to provide your personal treatment preferences. This includes preferred types of treatment, preferred affordability of treatment, functional and performance status (ECOG), and other information. There is also space to list your additional questions for the experts to answer.

    Remember that the quality of your Expert Opinion depends on completeness of your information. Our opinions are only accurate if they are based on complete and accurate data, so please respond promptly to all requests for information.


    Processing Fee

    The processing fee is used to cover the direct costs of collecting medical information, accessing our evidence and experience based systems, coordinating an expert opinion online, and writing a personalized expert opinion report. Our processing fees vary by patient.

    For patients in India:
  • Patients Below Poverty Line: Free
  • Members or Families of Members of the Indian Armed Forces: Free
  • Patients in the General category of any hospital in India: Rs. 1500/-
  • All other patients: Rs. 8500/-
  • For International patients:
  • $150


  • Contact Us


    Navya Technologies Pvt.Ltd
    No: A-3/18, Awas Regency,
    Kadma, East Singhbhum,
    Jamshedpur,
    Jharkhand
    Pin Code: 831005

    +91 7022009550

    Dr. E Borges Road, Parel,
    Mumbai-400012.
    Fax: +912224146937

    msoffice@tmc.gov.in

    +1 912224177000

    Navya Technologies Pvt Ltd,
    # 35 3rd floor, Municipal Corp,
    Cunningham Hallmark,
    Cunningham Road,
    Banglore-560052.

    navya@navya.care

    +91 7022009550

    To contact us from here, please fill out the form below

    * Please enter the ID provided in the Patient Report which you have already received from Navya Network.